
Un-Pretzeling An Org: A Guide to Documentation that Won’t Leave You Feeling Salty
A Session by Michelle Hansen (Sr. Salesforce Administrator, NISC)
About this Session
Documentation can be one of THE most challenging parts of being a Salesforce Admin. Whether you’ve been building your own org over years, or are walking into an org that’s entirely new to you, understanding how all of the objects, automations, code, and third-party integrations affect those processes can be a challenge that leaves you confused and frustrated. Enter the need to document not only your objects, automations, and validation rules, but also processes (and I don’t mean Process Builder)! Join this session to gain a better understanding of identifying processes that should be documented and leave with a template to start your own process documentation.
Un-Pretzeling An Org Presentation: https://www.dropbox.com/s/z27x8bpk4m2ld6t/Michelle%20Hansen%20Un-Pretzeling%20Your%20Org%202021%20BA%20Summit.pdf?dl=0